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What is MarineStores.biz's Privacy Policy and
Practices?
MarineStores.biz respects the privacy needs and concerns of our customers. This
Privacy Policy is to inform you about what kinds of information we collect about
you, how we use it, with whom it is shared and the choices you have regarding
our use of that information. We will not obtain personally identifying
information about you unless you choose to provide such information to us
voluntarily, whether at our retail stores, on line, through mail order or other
promotional activities.
Although this Privacy Policy may seem long, it explains
the details of our data collection and use of your information because we
believe you should know as much as possible about our practices to make informed
decisions. Because our customers are of vital importance to us, we do not
participate in bulk email solicitations which you have not consented to
receiving (i.e., "spam").
Collection of Your Information
Instances where personally identifiable information may be gathered include
registrations (for example, registration on our website, in our West Advantage
program or in contests or sweepstakes), and purchases made on our website, at
our stores or by mail order. The types of personally identifying information we
collect may include contact information (e.g., name, postal address, email
address and phone number), credit card and ID verification information (such as
credit card number and diver's license number), information about your boat or
boating preferences, as well as other relevant information.
When you visit us online, we also may collect certain
non-personally identifiable information, such as the type of browser you are
using, the domain name of your Internet service provider, which of our pages you
access, how long you spend on each page, and aggregate data about the number of
visits you make and the products and services in which you are interested. The
information we learn from you during your visit helps us to improve our site,
respond to your requests and customize your shopping experience with
MarineStores.biz.
Use of Your Information
We know that you care how information about you is used and shared, and we
appreciate your trust that we will do so carefully and sensibly. We use the
personally identifiable information you provide to respond to any of your
questions about our products and services, and for a variety of marketing and
promotional purposes. By providing your personally identifiable information to
us, you expressly agree to receive this information.
Also, we employ other companies and individuals to
perform functions on our behalf. Examples include website hosting and
development, fulfilling orders, delivering packages, sending postal mail and
e-mail, removing repetitive information from customer lists, analyzing data,
providing marketing assistance, and processing credit card payments. They have
access to personal information needed only to perform their functions. We
require companies with whom we contract for outsourced services to keep data
received from us confidential and to use it only for the purposes indicated.
We may, from time to time, supplement the information
we collect with outside records to enhance our ability to serve you, to tailor
our content to you, and to offer you opportunities to purchase products or
services that we believe may be of interest to you. In addition, we may, from
time to time, share your information with other companies with whom we have
strategic or marketing relationships (such as our marketing partners, Boat
America Corporation and its affiliate, Boat Owners Association of The United
States). Some of these parties may use your personal information for their own
marketing purposes or to send you information regarding products and services
that may be of interest to you. Please note, however, that once you provide your
personally identifiable information directly to such party (for example, by
enrolling in their membership organization or by purchasing product or services
directly from them), how they collect and use your information would be
controlled by the terms of their privacy policy and MarineStores.biz will have
no control over their use of your information.
Also, we may release personally identifying information
when we believe release is appropriate to comply with law or legal process
(e.g., in response to a court order, subpoena or a law enforcement agency's
request) or to protect the rights or property of MarineStores.biz,
westmarine.com, our users, our marketing partners or others. This includes
exchanging information with other companies and organizations for fraud
protection and credit risk reduction. In addition, in the event that all or
substantially all of MarineStores.biz's stock and/or assets are transferred or
sold to another entity, we may transfer personally identifiable information to
the acquiring entity.
Opt-Out
Please note that this Privacy Policy applies both to our collection and use of
your personally identifiable information on-line (i.e., through our website)
but the methods for opting out of receiving promotional materials from us
differs for e-mail and postal mailings. If you do not wish to receive special
offers and promotional information email from us, please let us know by checking
the "no email" preference box when you complete the on-line registration forms.
You may also opt out of this promotional email list after you have registered by
returning to the account page. If you register
off-line (for example, by completing a registration form at one of our events)
and/or otherwise supply us with your postal address, you may receive periodic
mailings from us (or other organizations with whom we share your information)
about new products and services or upcoming events. Note, opting out of
receiving promotional materials by e-mail may not affect your receipt of
materials by mail. If you do not wish to receive promotional mailings, please
check the "opt out" box .
We will take all reasonable efforts to delete your
personal information from our database as soon as reasonably possible. Please
note that even if you chose to opt out of marketing communications, we will
continue to send you important service-related communications (e.g., order
confirmation or product safety information). However, these are not promotional
in nature. Therefore, you should not expect that all of your personally
identifiable information will be completely removed from our databases in
response to your requests.
Protection of Children's Personal Information
MarineStores.biz is concerned about protecting the safety and privacy of
children. We do not knowingly or specifically request or collect personally
identifiable information from or about children and do not market specifically
to children. We do, however, sell children's products for purchase by adults.
Cookies
Cookies are pieces of data your web browser stores on your hard drive. We use
cookies so we can recognize you when you pay a repeat visit to our website.
Cookies let us personalize your shopping experience based on your preferences.
We also offer certain features that are only available through the use of a
"cookie." Cookies can also help us provide information which is targeted to your
interests. You are always free to decline our cookies if your browser permits,
although in that case you may not be able to use certain features on our site
and you will not be able to submit an order online. Please be aware that if you
link to another site from the MarineStores.biz website, you may encounter
"cookies" or other similar devices placed by third parties. We do not control
the use of cookies by third parties.
Security
MarineStores.biz uses the best security available for on-line purchasing.
Your privacy and security are very important to us. When you click the "Add to
Shopping Cart" button, MarineStores.biz automatically checks to see that you
have a secure connection. MarineStores.biz uses Secure Sockets Layer (SSL), an
encryption technology that works with the following browsers: Firefox, Netscape,
Microsoft Internet Explorer, and AOL (America Online).
If your browser does not support SSL, you will need to
upgrade to a new version of Netscape Navigator, Internet Explorer, or AOL that
does for on-line purchases. Or, you may fax, mail or phone in your order.
As part of MarineStores.biz's privacy and security
practices, we do not store your credit card number in your membership file or
order history. We request you kindly provide us with your credit card number
every time you make a secure transaction.
Other Legal Notices
Our Privacy Policy applies only to MarineStores.biz and not to other companies'
or organizations' sites to which we link or to which you otherwise provide your
information. Accessing third party websites or sources requires you to leave our
website. We do not control those third party websites or any of the content
contained therein and you expressly acknowledge and agree that we are in no way
responsible or liable for any of those third party websites, including, without
limitation, their content, policies, failures, promotions, products, services on
or actions of those websites and/or any damages, losses, failures or problems
caused by, related to or arising from those websites. MarineStores.biz
encourages you to review all policies, rules, terms and regulations, including
the privacy policies, of each website that you visit.
MarineStores.biz reserves the right to change this
Privacy Policy at any time. We may change this Privacy Policy from time to time
based on your comment, changes in the law and our need to accurately reflect our
data collection and disclosure practices. If we make such a change, we will post
a notice on our website, at which time you will be able to "opt out" of these
new practices by contacting us. If you are concerned about how your information
is used, please check our website periodically to review our current Privacy
Policy. Also your continued viewing of or use of our website and your continued
transaction of business with MarineStores.biz following the posting of any
changes to this Privacy Policy will signify your assent to any such changes or
amendments. This Privacy Policy is not intended to and does not create any
contractual or other legal rights in or on behalf of any party.
MarineStores.biz is committed to treating your personal
information in a confidential manner. We have put in place appropriate physical,
electronic, and managerial procedures to safeguard and maintain data security,
and correctly use the information we collect.
If you have any questions about our Privacy Policy,
please email us at:
CustomerService@marinestores.biz
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